L.F.Markey EU offers Free Shipping to all orders above €75 in the Netherlands, €100 in Germany and France and €200 for all other countries.
If you would like to ship to European countries that are not part of the EU please head to our UK website.
DELIVERY RATES AND TIMES
All orders will ship out next working day, excepting weekends, so please add one day onto the delivery time.
Shipping via DPD - Next working day for orders placed before 12pm. Depending on your country shipping rates may vary between €10.00 - €40.00 this will be calculated at checkout. Please note all orders dispatch from The Netherlands, no duty payments within the EU.
To ensure delivery on or before the 24th of December please place orders by 20/12/2021 12:00, please note this date is provisional and we cannot guarantee delivery of last minute orders in time for Christmas within this timeframe.
How do I track my parcel?
Please use the tracking number from your confirmation email to track the delivery
Will I be charged tax or duty?
Your order will ship from The Netherlands. If you are based in the EU there will be no duty to pay. Shipping to outside of the EU you will be responsible for all import duties, tax and administration charges that maybe applied by your local customs. These charges vary dependent on the country and if you are unsure we would recommend you contact your local customs office for more information.
Can I change my delivery address?
Not a problem if you contact us before the item is shipped. Once the item is shipped it is difficult for us to re-arrange delivery but in either instance please contact us and we will see what we can do.
How do I know if my order has been shipped?
You will receive a dispatch confirmation via email to confirm your goods have been shipped.
Can I have my order delivered to another address than my billing address?
Yes, you can select a separate delivery address from your billing address in the checkout.
What happens if I am not there to sign for my order?
If you are out and no one is available to sign for your order then the courier will leave a card.